Help and frequently asked questions
Questions about this demonstration shop: orders, delivery, returns and the catalogue.
Orders
No. This is a demonstration shop for the WMBase platform — orders are stored in a presentation database, but they are neither fulfilled nor shipped. The whole checkout works so that it can be shown live.
Add products to the cart and go to checkout. The checkout is a single page: details, delivery, payment and consents sit on one screen and the order is confirmed with a single button.
Yes. Guest checkout is enabled — an e-mail address and delivery details are enough. An account is useful if you want to see the customer panel with the order history.
In the demonstration environment all mail goes to a single technical mailbox and is not sent to the addresses typed into the forms. That is a safeguard against sending anything to a random person.
In the customer panel, under "Orders". It shows the payment and shipping states along with any documents attached to the order.
Delivery and payments
Standard courier 15.99 zł, express courier 24.99 zł, parcel locker 12.99 zł and collection in store free of charge. In the checkout the methods are grouped into Courier, Pickup points and Personal collection.
From 300 zł worth of products in the cart. The threshold is measured before discounts, so a cart discount does not take it away.
Online payment in the imoje gateway sandbox, bank transfer and cash on delivery. None of them charges a real account.
Cash on delivery carries a 2% fee on the order value. The amount appears in the cart summary as soon as the method is selected, before the order is confirmed.
No. In this shop the parcel locker is an ordinary delivery method with no pickup point map — a locker picker widget is a separate integration, outside the scope of this demonstration.
Returns and complaints
There is nothing to return — no parcel is ever sent. A production shop on the same configuration would give 14 days to withdraw from the contract.
No money is taken in this environment, so there is no refund either. Online payments run exclusively in the provider sandbox.
The products in this catalogue do not physically exist. Complaints would follow the standard Sylius process, which can be demonstrated on a sample order in the admin panel.
Products and sizes
Every product comes with a size chart in PDF — the file is on the product page, in the downloads section.
Because no variant exists for them. The selector blocks combinations without a variant instead of letting you add something that does not exist to the cart — deliberately prepared demonstration material on nine products.
They are product tags assigned by hand in the admin panel. They are not set automatically and they do not filter the listing — they only mark a product on the tile and on the product page.
No. The images are generated for the demonstration, one per product colour. They show the whole gallery mechanism and the image changing with the colour, but they are not photographs of clothing.